Join our whānau
Charge your career at Genesis.
Meaningful work, good people, and a lot of energy
At our heart, we're a people company. We're proud to be an inclusive workplace; we celebrate difference and diversity and aim to empower our employees. Initiatives around pay equity, gender and wellness go hand in hand with social events, and volunteer days to help support as many needs as possible.
Being a market leader, we know that success comes by putting power in the hands of those who can achieve the greatest rewards. That means you.
Our values
Our values reflect both who we are today and who we aspire to be in the future.
Kia Manaaki | We Care
We care deeply about our customers, communities, the environment and each other.
Kia Māia | We’re Courageous
We use our courage, expertise and determination to make bold choices, create solutions and get things done.
Kia Kotahi | We're Connected
We’re many parts but one team, and we respect our connection to our communities and the land.
Create your world of tomorrow
What kind of future can you make at Genesis?
Create a future where you can:
- Learn and grow
- Innovate and think differently
- Be part of a great team
Why us?
We're a
business built on innovation and optimism; a place where we value our people
and reward our staff.
Check out our perks
Below are some of the great benefits you get by being with us.
- 4% KiwiSaver or 3% supersaver contribution
- Southern Cross medical insurance
- Annual $100 wellbeing allowance
- Life insurance options
- 20% discount on your Genesis bill
- Flexible working arrangements
Kick start your career in our customer teams
Jump into a role where you put customers at the heart of everything you do and learn skills that will help grow your career in Genesis.
Aroha's story
Introducing Aroha
Aroha shares her journey starting in 2015 as a customer service representative and the amazing work she is doing in her role now as a Team Leader.
You'll also learn more about the role, the great team and what life has been like for Aroha at Genesis.
"I would say to someone thinking about joining the call centre, just do it!"
Hear from Conor
Meet Conor
Off the back of the pandemic as a flight instructor, Conor started his career at Genesis from a recommendation from a good friend.
He was quickly identified as talent and Conor shares how his role in the contact centre helped his progression into a Junior Business Analyst role.
"If you're thinking of applying at Genesis, just do it. There's a world of opportunity here."
What's next?
Here's the rundown on our interview process. If you have any issues registering on our website, please email us.
Start your search
Have a look through our current vacancies, find the role for you, create an account and input your details to complete your application.
We'll be in touch
You'll receive a confirmation email once you've applied for a role. If your application is shortlisted, we'll be in touch to start the interview process. If you're unfortunately not selected for the role, you'll be notified by email.
Interview process
Towards the end of the job's close date our HR team will get in touch and let you know next steps in your interview process. Don't worry, we're a friendly bunch and will help you through this process. Good luck!
A sustainable future together
We're privileged to operate in some of the most beautiful parts of Aotearoa. We work hard to manage our impact on the environment, and the communities we are part of.
Are you a graduate?
Whether you're a recent graduate, ready to graduate soon, or looking for summer internship, come join us. You'll be right at the heart of major projects, working with awesome people and making a real impact on our business.
Gender equality and Living Wage
We stand by gender equality and we're a proud recipient of the YWCA’s GenderTick™ and are also a Living Wage employer. Plus as a Living Wage employer, we're committed to ensuring all of our people are able to afford life's expenses.
Genesis Energy Customer Service Representatives get bonus Power Shout hours. Eligibility criteria and terms apply.
